Return Policy
At Modern Kutz, we stand behind the quality of our products. If you are not satisfied with your purchase, we are here to help.
Return Eligibility
You may request a return within 30 days of receiving your order.
To qualify, the item must be returned in its original packaging. We reserve the right to decline returns that do not meet these conditions.
How to Start a Return
To begin the return process, please contact our support team with your order number and reason for return. Once your request is reviewed and approved, we will provide instructions on how to return the product.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item arrived damaged or there was an error with your order.
Refund Process
Once the returned item is received and inspected, your refund will be issued to the original payment method. Please allow several business days for the refund to appear, depending on your bank or payment provider.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery. Include clear photos of the product and packaging so we can resolve the issue quickly.
Product Safety Notice
Our products are not edible and should be kept away from children.